Reasonable Gambling
Our policy on reasonable gambling. It outlines the commitment to promoting safe and responsible gambling practices while providing guidelines for both operators and customers
At Zilchbets, we are committed to promoting responsible gambling and ensuring a safe and enjoyable experience for all of our customers. We recognize that gambling can be entertaining, but it should always remain a form of leisure and never be used as a means to solve financial difficulties. To support responsible gambling, we have established the following policy:
1. Age Restriction
Our services are only available to individuals who are of legal age to gamble in their respective jurisdictions. We employ age verification processes to ensure compliance.
2. Self-Exclusion
We offer self-exclusion options for customers who wish to temporarily or permanently suspend their accounts due to gambling-related issues. Customers may contact our support team to request self-exclusion.
3. Deposit Limits
Customers have the option to set daily, weekly, or monthly deposit limits to help manage their gambling expenditure.
4. Reasonable Gambling Resource
We provide information on responsible gambling, including links to external organizations that offer support and counseling for individuals with gambling-related concerns.
5. Promoting Awareness
We actively promote responsible gambling through our marketing materials and website, encouraging customers to gamble responsibly.
6. Account Monitoring
We monitor customer accounts for unusual or high-risk gambling patterns and may reach out to customers to offer assistance or guidance.
7. Parental Controls
We advise customers to install parental control software to prevent underage individuals from accessing our platform.
8. Privacy and Confidentiality
We treat all customer information related to responsible gambling with the utmost confidentiality, ensuring their privacy is respected at all times.
9. Legal Compliance
We strictly adhere to all relevant gambling regulations and legislation in the jurisdictions in which we operate.
10. Customer Support
Our customer support team is available to assist customers with any questions or concerns related to responsible gambling.